Dear Singapore govt, please remember the stragglers in the tech revolution

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E27 wrote a piece about the seed of the tech revolution.

They are going to ask what the hell a “QR code” is, to which either a customer and or store owner will painstakingly but patiently (good luck finding that) guide them through the steps of downloading the app, linking up their bank accounts, hope to God the phone doesn’t malfunction.

That is the crux of the problem. Are there stragglers in China too? It’s a definite yes. The big difference is how willing people are to help one another in China. Strangers will gladly show you how to operate the apps, not to mention trained staff. They even help others to utilise the apps to make use of vouchers or claim promotions through Alipay or WeChat Pay.

It is not the speed of change. It is how people adapt to change.

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