Rado Slavov wrote for PhoneArena about why Samsung keeps losing to Apple.
Instead, Samsung decided to focus on the negative marketing and go after its rival. What’s happening is Samsung is trying to play a finite game here – its objective is to win the battle of this smartphone generation, which comes at the expense of its own brand strength and integrity. Such unprovoked aggressive behavior is never typical of the winning side; it’s most often exhibited by the losing team, which, realizing that the final seconds of the match are ticking away, starts playing in a rough and desperate, pissed off way. After the confident Galaxy S8 launch, surely the missed expectations for this year’s Galaxy S9 have put some pressure on the consumer products team. But again, Samsung is not playing the game it should be playing, and its behavior is atypical for a gigantic tech company that’s supposedly a market leader and innovator.
Meanwhile, Apple is playing the infinite game – it’s not obsessing over a single battle; it’s playing to keep winning the war. Sometimes, it’s a little ahead; other times, it’s a little behind, but on average, it tends to consistently outperform its competitors in the long term, bringing in the big profits and leaving the rest of its competition to feast on the leftovers. It’s always focusing on what makes the iPhone product great, trying to make it better with each generation, and never compromising the integrity of its brand with cheesy, aggressive spots, or by cutting corners. As a result, all of us (even those who dislike Apple products) know what the Apple brand stands for. What does the Samsung brand stand for?
Samsung should be more concerned about other Android brands that are eating up its market share. Huawei has made massive gains and is now the second largest phone maker, and it targets the same market tiers as Samsung. Xiaomi, Oppo, and Vivo are making strong showings as well.
Perhaps Samsung is still trying to make it seem like its biggest competitor is Apple, but it can only stick its head in the sand for so long.