Tag: jd power
JD Power explains why Samsung beat Apple in its news satisfaction study
Samsung won by a score of 535 vs Apple’s 533. The power circle chart showed Apple winning handily in four categories, including performance, ease of use, physical design and tablet features. Only one category showed a clear win for Samsung: cost. But most folks were a bit skeptical, considering that the JD Power report only…
Samsung wins JD Power 2013 US Tablet Satisfaction Study
Despite being the best in five out of six categories, the iPad’s score in the Cost category meant Samsung topped the study. I guess people don’t believe in paying for quality nowadays. JD Power 2013 US Tablet Satisfaction Study